{"id":2716,"date":"2025-05-16T13:54:05","date_gmt":"2025-05-16T13:54:05","guid":{"rendered":"https:\/\/grupoxii.com\/privacy-policy\/"},"modified":"2026-04-27T15:07:43","modified_gmt":"2026-04-27T15:07:43","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/grupoxii.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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1. Introduction<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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This Privacy Policy describes how we collect, use, and process your personal data through this website and other digital platforms we use, and how we comply with current legal obligations in this area. Your privacy is important to us, and we are committed to protecting and safeguarding your privacy rights. For any communication related to this Privacy Policy, please contact us through the means provided on our website. <\/p>\n

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2. Collection and Processing of Personal Data<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Given the wide range of physical and digital means through which you may interact with us, we may collect personal data in various ways and for different purposes.<\/p>

  • Through electronic means of contact, such as email, contact forms, comments and messages on social media platforms, or messaging and calling platforms, your data is stored solely so that we can respond to contact requests, process orders, and, where applicable, monitor the quality of our customer support services.<\/p><\/li>

  • Through browsing our website, and as is common practice on the internet, we may collect data anonymously that identifies your IP address, internet browser, pages visited, and other preferences through the use of cookies. Cookies are small files downloaded to your device that enable measurement, customization, and additional features. Their use is optional, but some functionalities may not work properly without them. <\/p><\/li>

  • Whenever we process an order, we record your data to ensure proper invoicing and fulfillment.<\/p><\/li>

  • If we use analytics platforms, online advertising, email marketing, or other customer communication and interaction tools, we may collect specific personal data or aggregated, general, and anonymous data about those interactions, including data on delivery, opening, and actions related to advertisements, links contained in messages, interactions with features and call-to-action buttons, among others.<\/p><\/li><\/ul>

    If we use analytics platforms, online advertising, email marketing, or other customer communication and interaction tools, we may collect specific personal data or aggregated, general, and anonymous data about those interactions, including data on delivery, opening, and actions related to advertisements, links contained in messages, interactions with features and call-to-action buttons, among others. <\/p>

    Some internationally operating platforms, such as those of organizations like Meta (Instagram, Facebook, and WhatsApp) and Alphabet (Google, Gmail, YouTube, etc.), which we may use, also collect and process your data within the scope of their business models. These entities have their own privacy policies, which are independent from ours, international in scope, and not managed or controlled by us. You may contact these organizations to learn more about how they handle your data. <\/p>

    Except for these interactions necessary for the legality, sustainability, and proper functioning of our activities, we do not transfer or sell any personally identifiable data to third parties.<\/p>

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    3. Consent<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Your consent is very important to us. In the course of your interactions and communications with us, you may be asked to provide consent to this Privacy Policy. By doing so, you grant permission for the processing of your personal data for the identified and selected purposes. You may withdraw your consent at any time. <\/p>

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    4. Purpose of Data Processing<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    The personal data we collect varies in purpose, depending on the means and manner in which it is obtained. In general, your data will be processed for one of the following purposes: <\/p>

    • Provision or delivery of orders, goods, or services;<\/p><\/li>

    • Communication and marketing initiatives;<\/p><\/li>

    • Invoicing for purchased products or services;<\/p><\/li>

    • Statistical and technical analysis aimed at improving service delivery;<\/p><\/li>

    • Clarification of inquiries, preparation of quotations, management of suggestions, handling of complaints, and all other customer\/user support initiatives and interactions between the parties.<\/p><\/li><\/ul>

      With regard to cookies, these may serve the following purposes, processing activities, and configurations:<\/p>

      • Account-related cookies: If you create an account with us, we will use cookies to manage the registration process and general administration. These cookies are generally deleted when you log out; however, in some cases, they may remain to remember your preferences in relation to the website;<\/p><\/li>

      • Login-related cookies: We use cookies when you are logged in so that we can remember this action. This prevents you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.<\/p><\/li>

      • Website preference cookies: To provide you with the best browsing experience, we use these cookies to allow you to set and remember your preferences regarding how the website operates when you use it, so that this information can be recalled whenever you interact with a page or feature.<\/p><\/li>

      • Form-related cookies: When you submit data through a form, such as those found on contact pages or comment forms, cookies may be set to remember the user\u2019s details for future correspondence.<\/p><\/li>

      • Email newsletter-related cookies: If the website offers newsletter subscription services or other notification and communication systems, cookies may be used to determine and remember which users should be shown certain notifications.<\/p><\/li>

      • Survey-related cookies: We may conduct surveys and questionnaires to gather useful insights, provide helpful tools, or better understand the users of our website. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after page changes.<\/p><\/li><\/ul>

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        5. Data Retention and Security<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        Customers\u2019 and other users\u2019 personal data are retained for the period necessary to fulfill the purposes for which they were collected, and for the time required to comply with tax, legal, and judicial obligations, in accordance with the law. When they are no longer required for their intended purpose, they will be permanently deleted or, alternatively, anonymized, and will no longer be considered personal data as they can no longer be used to identify a specific individual. Although data management through computer systems and data transmission over the internet cannot guarantee complete security against breaches, we, together with our service providers and partners, make every effort to implement and maintain physical and digital security measures in order to protect your data in accordance with the applicable general regulations.<\/p>

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        6. Rights of Customers\/Users<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        We guarantee the rights of customers\/users as data subjects. Accordingly, at any time you may exercise your rights of Access, Consent, Rectification, Erasure, Restriction of Processing, Portability, Complaint, and Objection to the processing of your personal data by requesting their exercise through the contact details provided. If you exercise any of these rights, we will review your request and respond within 30 days. Please note that changes to your data management preferences may create limitations or constraints in how we communicate with you, \u0633\u0648\u0627\u0621 through the services we provide or the information we share, both personally and digitally, via electronic applications and our website. We also emphasize that there are tax obligations related to the management of invoicing data which cannot be modified or deleted under Portuguese legislation governing organized or corporate accounting.<\/p>

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        7. Changes to the Privacy Policy<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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        This Privacy Policy may be updated at any time without prior notice. If such changes occur, they will be prominently published on the website for the convenience of customers and users.<\/p>

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        Privacy Policy 1. Introduction This Privacy Policy describes how we collect, use, and process your personal data through this website and other digital platforms we use, and how we comply with current legal obligations in this area. Your privacy is important to us, and we are committed to protecting and safeguarding your privacy rights. 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